Vodacom
CALL LIMIT NOT AVAILABLE ONLINE

Vodacom Website specifies that you can set the Call Limit online (see below), but the call centre agent confirmed that this is not true. Why is this an issue? I moved most of my accounts to Top up and blackberry bis to control runaway costs. However, I still have one account not on Top up. I tried a few month ago, to add a call limit online - but could not find the option (as it's been taken off)... was not too concerned at the time because my son has BIS. Unfortunate 2 weeks ago, his BlackBerry screen broke and he swopped the SIM into an old iPhone and Galaxy Tab... and ran up a bill of R7500... I BELIEVE removing the CALL LIMIT option ONLINE, is a deliberate attempt not too allow people to control cost!!! This is the second time this has happened to me... I'm tiered of being by Vodacom.

How do I get this service?

A mandatory Call Limit is imposed on the initial 7 months of all Vodacom cellphone Contracts.

To have the voluntary, permanent voluntary or temporary Call Limit services activated or deactivated:
o Call Vodacom Customer Care on 082 111, FREE from a Vodacom cellphone

Or

Log onto My Vodacom

Company: Vodacom
Country: South Africa
City: Gauteng

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