Mtn
Service... Looking and begging for but it does no
- 02-22-2013
- 2
On the 4/2/2013 I logged and complaint. was told there is a 96 hour turning time. the second week I phone on a regular basis and ask please I use my Internet for business, was assured that something would be done. Monday 17/2/2013 Called the call centre and said this is now getting serious. they then put a conference call with the person assigned to my problem William. He said don't worry He will get the contractors out on Wednesday to install an antenna for me. Wednesday came I phoned again and through the call centre spoke to William he would come back to me I took his number but he does not answer his phone. Thursday I called again and William promised he would follow up and come back to me. I tried to call him in the afternoon send him an sms, still now service. It is now Friday 22/2/2013, 96 hours turning time what a joke!! so PLEASE don't you thing this is now gone far enough do you want to give me the service or not. If not I want to cancel and you can waver your cancellation fee, as you are not intrested in giving service. as you don't give the service you promised, your service is useless.
Company: Mtn
Country: South Africa
City: Head Office