Cell C
Cell C doesn't know how to do a sim swap

It's been two weeks, Cell C is still unable to do a sim swap, I've been called by several people, it's been escalated so many times, they even told me that they can't help me now because I am 182 in the queue, een though it's been two weeks. I pay my contract every month and yet they have no sense of urgency with such a simple request. I have no access to my number or airtime that I am paying for.

Company: Cell C
Country: South Africa
City: Call centre

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