Telkom
Telkom =

Telecommunications

We recently moved to a new house in wingate park, Pretoria. I phoned telkom 10 times (average call before they answer 8mins) through the course of Jan and Feb to ask them to be put in a telephone line. After a couple of weeks of no response I phoned them just having to hear them say the order is being passed on. Eventually after starting this process on 13th of Jan someone phoned me this monday 2nd of Feb to schedule an installation with reference nr 92362055A for this friday 7Feb. So I took off at work to make sure they have access to our house. And this morning I thought I should just give them a call to see what time they are coming. Again after 8min of holding on to the phone chantelle picked up. After speaking to her, she informed me that it is not 7Feb but 7Mar... So well done telkom!!! You owe me an appology, an extra day of leave and a serious talking to who ever cocked up this one... And since you are the only land line provider I am! So yeah that is another month that I have to wait now... Think we should all go wireless...


Company: Telkom
Country: South Africa
City: Gauteng
  <     >  

RELATED COMPLAINTS

Telkom
No relocated Telkom line after two months

Telkom
Transfer of landline. NON EXISTENT

Telkom
TELKOM - FAILURE TO DELIVER SERVICE

Telkom
No response for 21 days

Telkom
Get the basics right

Telkom
Appointments for installation not met and honored

Telkom
Telkom not coming to install my line

Telkom
No Installation or Communication

Telkom
Telkom No Show

Telkom
HORRENDOUS SERVICE LEVELS