Mtn
Useless Service with no possibility of improving

Telecommunications

In relation with my previously posted report. if the person from mtn actually bothered to understand what was said in the report and not just give a type of reply that would be given when they noticed
its a signal/data problem, they would have noticed the section in the report that said: i have already contacted the data department.

my problem was stated to the data department they just did not achieve any results. i have made contact with them, they did not give any results, that resulted in the previous report. i will resubmit the details as requested to the data hub.
if i do not receive any helpful responses or a fix to this problem i will have to take this matter further. the next report/complaint will be lodged at ICASA (regulator for the South African communications sector) as well as since
i am paying for a service and not receiving it, i will also be lodging complaints in terms of the consumer act.

i will not stop until i receive what i bought and what the customer services department specified i will get. that was the whole reason for buying the uncapped light modem.

for more information contact me.

review my previous report for more info.

i am serious about this


Company: Mtn
Country: South Africa
City: Gauteng
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