Vodacom
Innefficient service at Vodacom. South Africa

After upgrading my cell phone the minutes and data were not loaded. After days of phoning into the call centre and the issue being put to a senior consultant I eventually travelled 60mins to the head office where I was met with terrible service. So terrible they couldn't even guide me in any direction and completely wasted my time and money.

I was then told my contract that I upgraded to doesnt exist. I am still waiting for them to put me on a contract that does exist. This is 8 days of terrible service. What culminated was today I recieved my debit ordered bill which was wrong. This bill was for R60 more then it should be.

I have never experienced such apathetic and terrible innefficient service n my life.

Company: Vodacom
Country: South Africa
City: Johannesburg, Vodacom world

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