Vodacom
LIMIT ON ACCOUNT NOT INFORCED

Please please help...

Have an cell phone contract with Vodacom... And this is not the first and probable not the last complaint...

Have it on recording... September 2013 i put a limit of R100.00 on my account... My monthly subscription R100.00 limit... Worked fined... Last Night the debit order went off against our account R 1 646.14...

Vodacom say that there is certain exceptions to the rule, when the limit is not implemented... But /-R1300.00 over the limit... R50 to R150.00 i can understand... But /- R1300???

This was the account for November ..; My December account is /- R900.00

Please please please how does this work...

All the above i can prove... all the conversations with Vodacom are recorded on my phone

And all Vodacom is going to do about this is send me "crapy" emails... looking into it...

Company: Vodacom
Country: South Africa
City: Johannesburg

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