8ta / Telkom Mobile
No reply on online chat

I have a problem with a Telkom Mobile sim card I purchased on 12/12, it does not work, my Samsung Galaxy S3 shows Emergency Calls Only with the card inserted. I tried using their online support chat and this is a copy and paste of the chat. The person did not reply in a 15 minute timeframe.

8ta, Welcome to our Customer Care Centre.
You are currently being assisted by Shirley Ndaba
You> Hello. I bought a Telkom Mobile sim card today, but it's not working. I insert it into my Galaxy S3 and it shows Emergency Calls Only. What should I do?
You> Would you mind replying?

Company: 8ta / Telkom Mobile
Country: South Africa
City: Online

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