8ta / Telkom Mobile
CASE NUMBER 6882692

I'M ACTUALLY GETTING QUITE TIRED OF COMPLAINING ABOUT THE SAME COMPANY. IT'S FRUSTRATING. I WAS INFORMED THAT I WILL BE PAYING R645 FOR MY BILL WHEN MY CONTRACT IS R369 AND I HAD ASKED FOR IT TO BE CAPPED SO THAT I WILL NOT BE PAYING MORE THAN I AM SUPPOSED TO BE PAYING. WHEN I ENQUIRED ABOUT IT I WAS TOLD THAT I WAS BEING BILLED FOR SEPTEMBER AS WELL. I HAD ONLY RECEIVED MY HANDSET ON 29 SEPTEMBER 2013, MY NUMBER WAS PORTED IN OCTOBER SO HOW CAN I BE CHARGED FOR SEPTEMBER??? I WAS NOT INFORMED OF ANY ADDITIONAL COST WHEN TAKING OUT THE CONTRACT. I WAS INFORMED THAT NOTHING CAN BE DONE ABOUT IT IMMEDIATELY AND THAT I WOULD HAVE TO WAIT FOR SOME FEEDBACK BUT THE MONEY WILL BE TAKEN OUT OF MY ACCOUNT. THIS IS RIDICULOUS! I'VE HAD ENOUGH OF THIS PATHETIC SERVICE AND THIS NETWORK.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Sandton

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