Mtn
Unable to sign up for new account

Telecommunications

After spending much time deciding on which contract to take gathering all the required paper work and submitting the paper work to cancel my existing contract with a different GSM provider. I have now been to two different MTN branches (Kuils River - Zevenwacht Mall & Stellenbosch - Stellenbosch Square) and neither was able to get me signed up for a new contract. It is unfathomable that it is not possible to walk into an MTN branch and sign up for a new contract! In the first case, I was told that they will be closing for renovations and that there was a 50/50 chance that the new contract may not be approved before the renovations and should that happen I would have to go else where and start the process from the beginning again. Stellenbosch did not have the package I wanted loaded on their local system and after some time on the phone said that the required info was being mailed to them, but could give no indication of when.


Company: Mtn
Country: South Africa
City: Stellenbosch
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