Mtn
Received no service, many phone calls-no solution

I cancelled a card due to a lack of service which i have paid for. I have made MANY phone calls, was told various times that i would receive a refund. Omar send me an e-mail on the 9 of Sept: Firstly, I would like to apologise for the delay in response.

I have created a credit for the non-usage on the sim card. I will request our banking department to refund to the bank account.

Again, apologies for the lack of service received.

Please do not hesitate to contact us should you require further clarity.

I HAVE NOT YET RECEIVED THIS AND IF I leave messages HE DOESN"T RETURN MY CALLS. Other MNT personnel: they can't see anything and I have to repeat everything with no feedback! Yesterday I was bille for my actual account, but no refund was done on the incorrect account!

Company: Mtn
Country: South Africa
City: BUSINESS

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