Mtn
NON delivery of DATA

To whom it may concern.

Im really Disappointed with the bad and uninterested service from MTN. MTN only worries about reaping the profits by debiting us on time EVERY time.
I have been a client of MTN for a while and have never missed a payment making me a loyal client of MTN correct?

I recently upgraded my contract to a S4, i waited 2 weeks for my data after going day after day to ask where is my data.
I then changed my contract on the 21 August 2013 to a TOP up 200.
I spoke to the guy at MTN Webank branch in Fairlands and he confirmed i should receive 150mb data monthly and i also noted it on your website.

200 air time
25 messages
150 data. ( no data to data.)

Every time I go to the MTN store they say MTN is fixing the problem, this pathetic service from a Continental company.

300mb of data is owed to me to date and i want it ASAP. I will not be going to the store again as i would like this to be sorted with a matter of some urgency.

From day 1 I have being having issue's with data, i do not fail to pay my bill why does MTN fail to deliver.

Regards
Preshalin.

Company: Mtn
Country: South Africa
City: Fairlands

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