Cell C
Free data problem

On 2013-10-14, I upgraded my cell c contract from Control Chat 100 to the Straight up 100 which includes 100 free minutes, 100 free sms's and 100 mb free Data. Including in the contract there is a free 300mb data per month. I did receive 61 units of each which is fair "pro rata" data since there is 18 days left of the month. The problem is that cell c refuses to give me "pro rata" data on the extra free 300mb data included in this contract saying that the actual expiring date of the old contract is actually on 2013-11-10. If this is the case, why was this not communicated to me before I did the upgrade? Why can I get the free 100 units of the new contract but not the free 300mb of data before the actual expiring date of the old contract?

Company: Cell C
Country: South Africa
City: Key West

  <     >