Telkom
Fault logged on 19/09/13 yet no response

I have a 4mb ADSL line with Mweb, telkom being the supplier of the line.

I have not been getting the speeds I am paying for and have constantly complained to Telkom but nothing is being done to resolve the issue. I have not been refunded for lack of service, not been given feedback and I am getting quite fed up with their bad service.

ADSL line number: 0218864614
First fault: 126BWK230713
Second: 551CWK190913

Telkom, please sort this out. I have spent hours on the phone with them and nothing has been done to fix the problem, which I predict is the actual line.

The technicians who installed the line did mention that they had trouble installing the line: something to do with finding ports, etc.

Please give me the service I am paying for and refund me for lack of service therefor.

Company: Telkom
Country: South Africa
City: Stellenbosch

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