Mtn
Query not logged

Telecommunications

So I have phoned MTN SP (808) on Sunday morning to log a query on my account and spoke to the above mentioned person and was told that she has logged the query for the network department to sort out and was never given a reference number. On Monday night this is still not fixed so I had to follow up again and spoke to Mpho Mosipo that advised me that it was never logged WOW MTN what service so thanks to Mpho as she did logged the query as she gave me a reference number Thanks for the great service from Mpho GOLD STAR * for you BUT MTN needs to jack up there service no wonder you loosing so many customers...


Company: Mtn
Country: South Africa
City: Call Center
  <     >  

RELATED COMPLAINTS

Vodacom
Bad Customer Service

Telkom
BILL QUERY NOT LOGGED NUMEROUS TIMES

City Of Johannesburg Municipality
After 14 months query still not resovled

Edcon
THANK YOU FOR BOTHO BA HAO

Cell C
Amazing employee

Mtn
Blling query

Absa
No Feedbackt o Client

Mtn
ACCOUNT QUERY

African Independent Brokers
Excellent Service from Mpho