Cell C
Quoted R69 p/month Charged R155pm and no feedback

One of the Cell c sales people phoned me offering me 1 GIG data for R69 per month. After 2 months I see there is alot more going off my account - R155. I phoned the call centre on the 29/07/2013. They said someone will get back to me within 48 hours.

A week later I have still not gotten any feedback so I phoned back just to be told are still busy but will get back to me asap.

A week later I have still not gotten any calls... so I phoned again and I'm still waiting for feedback...

This is horrible service - in fact this is a good example of no service.

How difficult can it be to listen to a call and get back to client. They are very fast to sell you something but Man o man cant offer any after sales service.

Its almost time for the next debit order to go off and Its still not sorted.

Company: Cell C
Country: South Africa
City: Client care

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