8ta / Telkom Mobile
Pathetic service and poor information

Telecommunications

My husband applied for a contract, he was told he would be contacted shortly to state whether he was accepted or declined. The sunday morning thereafter he received a call from the branch stating he was accepted and needed to come or advise which phone and contract he wanted. he had questions and asked her to call back as he was in church. She never called back. the monday he called her and she was not at work, a consultant told him she would call tuesday. Tuesday we went to the store, he requested a blackberry bold 9900 was told it wasnt in stock she would have to order. the wednesday he followed up and was told it wont be in stock. he phoned greenstone and was told no problem he can come there and get the phone same day. he collected his papers as well as the completed form from 8.ta showing he qualified as a client. he got to greenstone and after the consultant typed in his details he was told he didnt qualify!


Company: 8ta / Telkom Mobile
Country: South Africa
City: East rand mall, boksburg
  <     >  

RELATED COMPLAINTS

8ta / Telkom Mobile
Very poor service

Vodacom
Appalling customer service from Vodacom Greenstone

Mtn
MTN SERVICE & STOCK

Mtn
Client Service Atrocious

Makro
Cellphone contract no stock

Mtn
Promise of Delivery now told no stock

8ta / Telkom Mobile
Dissapointed

Nashua Mobile
Nashua Mobile absolute no feedback to customers

Cell C
Problem upgrading and Poor Service delivery

Cell C
Disappointed