Mtn
Unable to resolve my request and plan problem

I have a huge problem with MTN, I have 4 contracts, one of them always had a 2 GB recurring databundel, now that I have upgraded my contract plan includes 150mb recurring data and all plans have this low amount of data bundel that is recurring. I have phoned MTN to load 2 of my contracts with a 2 GB bundel that should be recurring, MTN explained because I already have a recurring databundel that comes with all their new plans I can not load a recurring bundel. Well first problem is smart phones today an amount of 150mb data is a joke. Problem two, now I have to phone each month to load a once off databundel. Problem three the monthly databundel is more expensive than the recurring bundels, so I get cheated. I want MTN to remove the 150mb bundel and add a 2GB recurring bundel. They give you no choice on this. This must be rectified immediatley.

Company: Mtn
Country: South Africa
City: General

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