Standard Bank
Business cards unusable - too many false frauds

I have many monthly recurring transactions on my business credit card. Every month, Standard Bank will DECLINE one of these recurring transactions and then LOCK my credit card until I PHONE THEM.

Absolutely ridiculous. My credit card is USELESS to me unless I can USE it. I have to MANUALLY redo each of these transactions with the merchant every month. Blocking recurring transactions is like looking for a prostitute in a convent - these transactions are the LEAST likely to be. This has been going on for months now. I'm sick of it. I tell your call center agents every time, but the problem keeps recurring.

So you either fix this now, once and for all, or I simply open another credit card account with a competent bank.

Company: Standard Bank
Country: South Africa
City: Business Credit Cards

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