Cell C
PLEASE EXPLAIN

Telecommunications

Dear Cell C

Can someone PLEASE explain to me WHY my April Invoice is R313 and my May is R520.47.

Let me break it down for you: My tools says May invoice, but the it is the JUNE invoice.
Apple 300MB June ' 13 : R96.49
Apple 300MB 02/05/2013 - 31/05/2013 : R93.38
Postpaid Straight Up 200 June ' 13 : R350.00
300 MB SmartData Bundle June ' 13 - R39.47
300 MB SmartData Bundle 13/05/2013 - 31/05/2013 : R24.19
Call Line Identity June ' 13 : R7.46

The deductions:
APPLE 300mb dаta: - R186.76
APPLE 300mb dаta: -R6.23
Call line: -R7.46

CALL CHARGES: R46.01

SUB-TOTAL: R456.55
VAT: R63..92

TOTAL: R520.47

Why do I get the APPLE 300mb bundle, which i understand is discounted. And the other 300mb data bundle???

Before i flip my lid again for the how many time this YEAR!! Please explain to me. It was such a battle to get you people to sort out my account that was incorrectly charged.

I am living on a rock in the middle of the Indian Ocean, so if you want to contact me, send me a email and get my mobile number for the Seychelles.

I don't have enough characters left to raise my other complaint. When im done im moving to Vodacom, more expensive or not, enough is enough.


Company: Cell C
Country: South Africa
City: Accounts
  <     >  

RELATED COMPLAINTS

Cell C
Why has my contracted data bundle been cancelled?

Cell C
Incorrect info / unacceptable charges

Mtn
Ayoba MTN triple charges for Data

Cell C
Poor Service for first time customer!

Mtn
Usual usage less than 300MB, but charged for 10Gb!

Mtn
FREE DATA TAKEN AWAY!!

Vodacom
"data bundle is about to run out" sms

Cell C
Buy 300MB, get 250MB

Autopage
A week later, no data bundle

Cell C
WON'T REMOVE DATA&SMS BUNDLE AFTER REPEATED REQUES