Cell C
Bought R50 airtime and it never got to my SIM

Telecommunications

I have a Cell C SIM that I use for data only. Cell C disabled the SIM because I seldom use it to make calls. When I tried to use it to call I got a message that I needed to recharge. I bought R50 through Standard Bank's iPhone App but it was never credited to my sim card.

I went into a store but they were extremely unhelpful and said I have to contact the call centre. I sent email via the website contact form 10 days ago but haven't even got a response.

Maybe they will respond to this???


Company: Cell C
Country: South Africa
City: Internet
  <     >  

RELATED COMPLAINTS

Cell C
Cell C customer Service - no clue about data pack

Cell C
AIRTIME VANISH

Cell C
Expired Prepaid Data Disconnected while in use

Cell C
Cell C taking airtime

Cell C
CELL C ACCE RECHARGE OF DATA - NO DATA RECEIVED

Cell C
Cell c fails to help with 5 reference numbers

Cell C
DISGRACED AT HOW CUSTOMERS GET TREATED!

Cell C
Bad Customer Service

Cell C
Cell C "All in Voucher" on FNB website misleading

Cell C
Cell C fraudstars via Airtime purchase