Vodacom
Absurd charges

Telecommunications

I have contacted Vodacom on more than 2 occassions requesting them to change my banking details. The consultant I spoke with assured me that my new details were uploaded. I was amazed when my old account was debited and as a result the debit order bounced. Now I am told I have a penalty for the debit order that did not go though. I am not going to pay the stupid R100 they are demanding. It's not my fault the stupid dumb consulatant did do his job properly.

I hate such unprofessional conduct. Vodacom must take it's consulatants for proper training.


Company: Vodacom
Country: South Africa
City: Vodacom
  <     >  

RELATED COMPLAINTS

Vodacom
VODACOM DIDN'T CHANGE MY BANKING DETAILS IN 2012

Vodacom
Harassment!!!

Vodacom
Debit orde

Vodacom
PAYING FOR VODACOM SYSTEMS

Vodacom
How can two agents still not get it right?

Vodacom
So they can debit whenever they feel like it

Vodacom
Ineffectiveness

Vodacom
Non Vodacom Client has Vodacom Debit orde

Vodacom
Refund for incorrect details captured

Vodacom
Penalty