Telkom
Incorrect charges they keep charging

We suspended our Telkom line for March (line cancelled 28 February), but we still get charged for March, after we asked the consultant 3 TIMES, and the consultant said "you will not be charged for March".

When we phone the call center - they have no clue, and say our invoice is correct.

The call reference number on which the consultant confirmed 3 TIMEs that we will not be charged for March is 72984323A.
The invoice number in question is 303A10018038.

Please rectify this - we should not be calling the call center and holding the line for hours to rectify a mistake from Telkom.

Company: Telkom
Country: South Africa
City: Accoutns

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