Vodacom
I feel SO Cheated

Telecommunications

Vodacom, well what can I say for the first time I felt cheated and very surprised with Vodacom.
Monday I received a SMS HIGHLIGHTING Unusually high usage has been detected on your cellular number R5186.93 please call to arrange payment.

1. I signed up for a 2g Data Bundle for my IPad

2. According to the consultant Vodacom was suppose to send me sms stating 50% of my gigs have been used then again 70% and a reminder that 90% was used making me aware of the usage.

3. I received NO sms or indication of the usage only a SMS STATING I owe R5186.93 (HOW DOES THAT WORK???)

I am Shocked and VERY DISAPPOINTED


Company: Vodacom
Country: South Africa
City: Johannesburg
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