Cell C
IPhone 5 contract misleading

I have literally received my iPhone 5 on Monday this week and I have a bill of R200 already for data usage. I could not understand this as when I opened the contract I was advised that my out of bundle rate would be 0.16c when my data is complete. I wanted to add an extra gig onto my contract which would have just added an additional r150 about onto my contract as i knew i use data excessively and wanted to limit my charge as far as possible. The salesperson then advised me that there is no need to do that as my out of bundle rate would be the same as if i added it to the contract. But it seems that my charge is ranging more in the r1 a MB range which is if u ask me. I received about 270mb on activation and when I checked my usage now it's about 500mb due to all the installations I've had to do since I have no wifi connection. Now instead of paying an additional R150 I will now be paying R1000 for a gig!!! Which is insane!!! I am so peeved with the service and will be requesting the additional gig to be activated as I refuse to be subjected to these exorbitant charges

Seriously disappointed after being happy with cellc for over 11years

Company: Cell C
Country: South Africa
City: Kimberley

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