8ta / Telkom Mobile
LACK OF SERVICE

Hi there,

I initially signed a contract with 8ta in November last year. The service was fast and running perfectly until Mid march 2013.

I used to get speeds of average 9mbps, and now there times i cant even access the internet, and the average speed is 1 mbps or less. More specifically in the evenings.

The service is unreliable, and I have called in numerous times but no luck. There was even a technician sent out to my house but could not advise on what to do.

I feel that the lack of service should allow me to terminate my service, as is is no longer reliable. Despite my investment of R3000 for hardware that is now useless.

Regards

Company: 8ta / Telkom Mobile
Country: South Africa
City: Cape Town

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