8ta / Telkom Mobile
TWO CELLPHONE CONTRACTS OPENED ON MY NAME

Can Telkom 8ta Management tell me how can their staff members open phone contracts without id documents and proof of residence. On the 30 April 2013 R 1707.00 was deducted in my capitec bank account deducted by TELKOMMOBI50068921401003210854. phoned the bank and they gave me the contacts details.
On the 3rd May I spoke to Gordon (the store manager) and he said two cellphone contracts were opened on my name. I dont have anycellphone contracts with telkom. I asked for the paperwork, he sent me documents with no ID document, he said there was no copy of an ID. I have no idea where did they got my payslip and my bank statement from. I opened a case and sent the affidavit to the store, I still havent heard any response from Gordon. I phoned him again today (13.052013) asking for a confirmation stating that the account has been closed, he said the departmnet will call me back. Ive been waiting for two weeks now. I need an answer urgently please. "This is ."
Thanks
Miss P.P. Msomi

This is a very urgent matter, I need a response within 48 hours.

Company: 8ta / Telkom Mobile
Country: South Africa
City: PAVILLION MALL DURBAN WE

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