8ta / Telkom Mobile
Case

Telkom or 8.ta has deducted money from my bank account without my permission. The date of the deduction was on the 31st January 2013 (R1, 757.62). I went to Telkom direct shop in Centurion Mall to query the deduction. They informed me that an account was opened and the individual used my bank account. I must highlight that i have never opened an account or do i have any contracts with Telkom or 8.ta. Nor did i sign any document permitting them to deduct my bank account. On the 02/02/2013, i faxed the Accounts department 1) A sworn affidavit from the Police Station, 2) a copy of my ID and 3) a copy of my bank statement showing the two deductions. I received a case number (4028014). When i called the division, i was asked by Haydon Solomon to wait till the end of this week for feedback. I'm in no position to wait any longer as my bank account is withdrawn due to the deduction. I believe compensation is in order as this has highly inconvinienced me.

Company: 8ta / Telkom Mobile
Country: South Africa
City: Telkom Mobile

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