Altech Netstar
Billing for a written off Car since June 2009!!!

I was hijacked in June 2009.I then called Netstar to trace my car but they could not find it! I also call them again/a consultant when my insurance informed me that the vehicle has been recovered but it was going to be written off. I did call Netstar to inform them as such &I did report this matter to them on 2 June 2009 (ref no:3380231) and I had assumed that was enough. I almost lost my claim with my Insurance because they could not trace my car!! During November 2012, It came to my attention that Netstar has been deducting/debiting some R134 from my Bank account since June 2009 illegaly!! The bank indicated that it was Netstar. Besides the illegal billing, I incurred bank charges that amounted well over R1500 other transactional fees i.e.when the payment bounced back = fees to the bank &you debited me twice when there was money in my account!! you might have even charged me interest for late/no payment at some point over the past 3 years. I wrote to them 6 times from November &even today-No feedback till now! I would like to stress that Netstar is ADAMENT & will find all/ANY loop hole &avenues available not to reimburse me my money FOR A SERVICE THEY DID NOT RENDER! SINCE JUNE 2009!!

Company: Altech Netstar
Country: South Africa
City: Call centre

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