Adt Security
Poor poor service, why should i pay for this then

I have been on a call with ADT for over 20 minutes,

Besides today, I have called in several times with regards to my account, I have requested my information to be updated,

Today, it has finally been updated, in terms of my email address, i have not received an invoice for months,

I have also been advised i now have arrears on my account, even though i have been paying this account, month after month,

When i have not spoken to busiwe who claims to be the person in charge of the call centre, she can not assist me with a copy of the statement,

i have been on hold now for a further 8 minutes while typing this commpliant holding for the manager to get assistance,

I am going to take this further, I have now finally spoken to a manager Tspho, While i was on the call to him, he muffiled the earpiece and speak to someone in the background, denying it and then advising him i can replay the call he then apologizes,

I am tired of dealing with a company who does not value customers.

another 15 mins with the manager, i am still needing to wait a day for 2 for my invoice whicj i have not received since march 2013.

Despite the numerous calls to update this

Company: Adt Security
Country: South Africa
City: JHB WEST

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