Adt Security
Unauthorised Debit and no Explanation
- 09-09-2013
- 5
I re-signed a new contract with ADT on 07/08/2013 and was billed twice this month and none of the amounts appear to be my agreed sub or an adhoc fee of R 142.57 which I had agreed to. I have called the billing department of 3 occassions and was promised eash time that someone would call me back including the sales manager. To date, I have not received any calls and I am still awaiting resolution of my query. I also queried the debits with my sales Rep Phillipe, whom I am also still awaiting resolution from. This is not the first time I have had an issue with ADT Sandton. Can someone please contact me? I would like an explanation of the unauthorised debts to me account, and I would like it sometime soon. This is not good service ADT.
Company: Adt Security
Country: South Africa
City: Sandton