Adt Security
Complete Lack of Service Delivery

ADT charges exorbitant fees and provide zero service. When attempting to cancel due to lack of service delivery, they insist on holding you to a two year contract period. This company needs a wakeup in terms of understanding the Consumer Protection Act. The most frustrating experience of my life was attempting to cancel my ADT armed response (non) service.

Example: My alarm went off at 17:55 yesterday, armed response arrived at 19:49. Never mind the 2 hour wait, I'm shocked that ADT even showed up. Oh yes, and this was after cancelling the false alarm TWICE.

Company: Adt Security
Country: South Africa
City: West Rand

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