Multichoice
Excellent Service

Recreation & Entertainment

My DSTV decoder was in need of replacement due to a faulty power supply on the unit. I took my decoder to the Multichoice Customer Service Center in Randburg on Sunday the 3rd of March 2013. I was immediately assisted with a counter number at reception and directed to counter 11 where I was assisted by Xolani and a trainee.

Xolani was knowledgeable and friendly and immediately assisted me with a replacement decoder. The quick response and enthusiastic approach from Xolani was greatly appreciated and I believe that Xolani's approach toward the customer is excellent.

Thanks again Multichoice for the great service.


Company: Multichoice
Country: South Africa
City: Randburg
  <     >  

RELATED COMPLAINTS

Makro
Wow - What great service!

Multichoice
5 DSTV decoder replacements in 4 years

Multichoice
Multichoice PVR Insurance cover worthless

Multichoice
Ad service received from Multichoice

Multichoice
DECODER CARE CONTRACT

Multichoice
I feel ripped off

Multichoice
I need to know who is going to refund my airtime

Multichoice
Insurace discontinued without requesting approval

Multichoice
Decoder Not Returned

Multichoice
Multichoice - cant provide the solution on my PVR