VODACOM - HEAD OFFICE
PROCEDURE NON-COMPLIANCE

Good day,

My contract ended last year, 2024; however, I am still being billed. I have logged a formal complaint with Vodacom Customer Care a few times. Please listen to the phone recordings and check the computer records. I have paid the outstanding amounts already three times. However, billing continues, even though the Vodacom staff promised three times that my bill was paid up and closed.

I am requesting contact numbers for the Managing Director or Complaints Department now because someone is not complying at Vodacom. Billing cannot continue for services not received, and I have already paid the bill three times. I want contact numbers for someone who is competent and willing to do their job!

Also, please see service tickets on your systems and comply!

Regards,
Maryka Jacobs
011 360 3860

Company: VODACOM - HEAD OFFICE
Country: South Africa
Region: Gauteng
City: Springs
Postal Code: 1559
Address: Vodacom Corporate Park Building, 82 Vodacom Boulevard, 1687
Phone: 0116535000
Site: www.vodacom.co.za

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