Avon Justine
Invoicing, a Disaster Area

All the problems started when they invoiced me for the 3-in-1 bags for R150 each as opposed to R45 each. Since then 2 new of the same order were captured but never dispatched as these were cancelled from leaving the warehouse. So these 2 invoices are still needing to be credited: 17367836 & 17365684. Then an order I had placed and received got refunded to me!! This credit now needs to be reversed but instead of doing that they reinvoiced and recaptured a new order of exactly the same order. I did not need this exact same order again. So invoice 17417454 needs to be refunded to my account. I am not sure if they recaptured this to reverse the incorrect credit but I definitely do not want to receive the same order twice. order 17417454 is a duplicate of order 17361838. I am also still waiting for an adjustment slip to be credited from invoice 17372320. My account is now so high I am really beginning to stress. Please I need someone reliable to help me get all these finally resolved because instead of getting resolved more problems are arising such as incorrect orders being refunded, or same orders being reinvoiced.

Company: Avon Justine
Country: South Africa
City: Sandton

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