Protea Hotels
Vouchers cannot be used

Health & Medicine

I want to book at Protea Kruger Gate on the 21 March to checkout on 24 March 2013. I would like to use my voucher stay 1 get 1 "free" voucher. Unfortunately i called reservations and they said that i cannot use my voucher as Protea Hotel has so many vouchers they can use per month.

When we where approached to take the card, we werent told when and how to use it. We always book at the Protea Kruger Gate.

I do believe this is false advertising and misleading to all clients.

I hope my issue can be sorted out.


Company: Protea Hotels
Country: South Africa
City: Prokard
  <     >  

RELATED COMPLAINTS

Protea Hotels
Prokard is a!!!

Protea Hotels
No importance given to frequest clients

Protea Hotels
Voucher!!! Bad service

Protea Hotels
Prokard paper vouchers without expirey date

Protea Hotels
False Advertising

Protea Hotels
Procard and Protea Hotel misleading customers

Protea Hotels
Prokard benefit

Protea Hotels
Vouchers not Valid

Protea Hotels
Unable to use my prokard vouche

Protea Hotels
"Free vouchers" with Prokard membership USELESS