Ampath
They debited my medical aid using the wrong ICD10

January&June this year I have used the ampath laboratories do my blood tests as ferred bt my doctor and due to them using the wrong ICD10 code it has cost me to be on the phone every week calling them sending e-mails with one willing to assist, only one lady assisted me well she advised if I can get the correct code from my doctor and call they will amend my account however only the June account was amemded and now in one day the 31 October they have sent me threatening smses saying they will blacklist me if I don't pay an outstanding amount of R218-08. And there's another gentleman by the name of Clayton venter instead of sending me my January statemnt so that my medical aid cn fix the mess they made, he's refusing and this one request has been pending since beginning of October. I'm now owing my doctor nt because my medical aid is really exhausted bt because someone made a mistake and don't want to take responsibility for it.

Company: Ampath
Country: South Africa
City: Call Centre

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