Bonitas
47700122368

On the 5th of June I submitted a claim which was from Dischem (dated 27/02/2013) they following day a made a follow up and I was told I should wait for 5 working days they will credit my account, after 5 working days there was nothing in my account I made a follow up again and I was told that the claimed has been processed. After several calls I was told that I must go at Dischem for the refund I went at Dischem they sent me back to the medical aid. I called the medical and again they asked me to resend the claim which I did and I made a follow up and they kept on promising that it will be paid in 5 working days, I called them again and I was told that they money was credited to Dischem I must go to them and ask for the refund I went to Dischem again and they sent me back to Bonita's, I was told that that they claim has been processed I should wait. I called them again and now they are telling me that I must get an affidavit from the police station in order to get the refund and also I must send a proof of payment. I'm paying levies because of their negligence they took the money from savings instead of taking it from chronic they reversed that but I'm still paying levies?

Company: Bonitas
Country: South Africa
City: Florida

  <     >