OK FURNITURE - HEAD OFFICE
Hole in my new couch

I am very irritated with Ok. I bought a Lshape couch 2months ago within that month i got a hole in the couch seems like a factory fault. I reported it on the 17th September 2025 to date i haven't received the new seat that I was promised. Everytime i enquire at the Cleary Park branch they just say that they waiting on the warehouse its been a month already they are still waiting on the warehouse i even went into store and ask them whether i could collect it myself from the warehouse beacause it's not a nice image when you get visitors and they have to see my broken seat which is actually new couches which i paid in cash. Please tell me why are they taking so long to replace my seat.

Company: OK FURNITURE - HEAD OFFICE
Country: South Africa
Region: Gauteng
City: Pretoria
Address: 1 BRICKFIELD ROAD, MEADOWDALE
Phone: 0123072680, 0787127519
Site: www.okfurniture.co.za

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