Samsung South Africa
Tv not delivered as promised

My samsung tv refused to come on.customer care at Samsung told me to hand my tv over to Darro Electrical in Boksburg.i was to ask for a parts depreciation. This was on the
17.07.2013.Approval for the depreciation came two months later.i paid for a replacement tv at a R2000 discount on 11.09.2013.Numerous calls to Darro and to the depre citation dept.
At samsung has fell on deaf ears.i am now without a tv for 3 months. Depreciation was granted as my tv could not be repaired. Tne frustration samsung has put me through has not been worth the discount

Company: Samsung South Africa
Country: South Africa
City: Gauteng

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