Samsung South Africa
Still No Washing Machine After Almost 5 Months

It has almost been 5 months since my washing machine broke and it has since been irreparable. I have paid R 1 075 to fix it! My money was taken as well as my washing machine. I had to buy another washing machine because I just could not cope without one (I have toddler twins). Please see details here: https:///samsung-south-africa/complaints/samsung-frontloader-waiting-for-part-931261

Nadeem said that my machine would be depreciated and that I would be sent a depreciation quote. I am still waiting.

I would like a working washing machine please. I have paid for it to be repaired. You cannot take my washing machine as well as my money and leave me with nothing. I even had to spend almost R 2 000 getting a replacement machine because Samsung would not provide one in time. Bad, bad customer service!

Reference Numbers:
o 4127363119
o 7111875580
o RN45861482

Company: Samsung South Africa
Country: South Africa
City: South Africa

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