Roma Revolving Restaurant
Roma REVOLTING Restaurant

Cafes, Bars, Restaurants

After battling for 5 months to get the booking we wanted, I eventually managed to book a table for 2 at Roma Revolving in Durban for 8pm on Friday the 3rd of January 2014.
We arrived at exactly 8pm and notified to concierge of our arrival. We were told that out table was not ready but it wouldn't be long so we should take a seat at the bar area while we wait (which had no smoking signs and yet it was the designated smoking area?)
We very patiently waited for a table but 45 minutes later we were STILL waiting! During this time 5 other couples had arrived and immediately been seated! When we addressed the issue with management, we were told that my husband is too BIG to be comfortable at their cramped tables!!!
I am horrified at the terrible service we received and the manner in which we were dealt with.


Company: Roma Revolving Restaurant
Country: South Africa
City: Durban
  <     >  

RELATED COMPLAINTS

Bosvelder Pub And Restaurant
Smokingin Non-Smoking Area

Splashes
Tobacco infused restaurant

Al Fiume Restaurant
Al Fiume - Overpricing for Mediocrity SMOKE

Revolving Roma
Waste of time

Roma Revolving Restaurant
Terrible service and even worse food

Trade Route Mall
Customer Service made me sick enough to leave

Rusty Hook Restaurant
Rusty Hook: The most rusty restaurant ever

Gino's Restaurant
Extremely rude owner - will never go back there

Roma Revolving Restaurant
High expectations unmet

Col'cacchio
Infantile manager/obvious avoidance at Colcacchios