First National Bank
Worse Customer Service!!!

I had Device for two weeks and it was giving problems, left it at FNB Branch as nobody was able to help me from FNB and Samsung instead i had to pop out another money to be helped i have laid a compliant since 9 April from both till today i been send pillar to post nobody comes with straight answers. I had the device on the 22 March it started to give problems on the 9 April but I know comes pay day they will the first one to debit my account. I spoke to someone from query department but I'm still not satisfied. Spoke to a branch Manager at Protea Glen on the 9 April however was told that query that he made enquiries on the 16 April?!

I still have 24 months to pay for that Device? And how can i accept a 3 weeks Device to be taken for repairs?
And whats happening with FNB Customer Services and Samsung?

Company: First National Bank
Country: South Africa
City: Bank City

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