Old Mutual
Old mutual lags behind on service

Aftr we received pathetic service from one oftheir client service offices whilst trying to make a disability claim for mydad, now they completely ignore us. All documents were sent through. 2 months ago, called upcall centre and theysay a manager is dealing with the claim. This isthe second complaint I have filed in 9 months, winston lawrence was handling the matter, thereafter lillian de kock and after numerous emails we still don't know the status of the claim... tired of this poor service

Company: Old Mutual
Country: South Africa
City: Durban

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