Standard Bank
Not helpful when i needed them the most

On Saturday, a day before my father's funeral i went to Standard bank in Stanger to my money to pay for all the expenses for the funeral. i arrived there at about 10:40 then told my sister to go inside the bank and que while i was still trying to get the parking, when i finally got it it was around about 10:50 then when i got to the Bank's door it was closed and the security inside didn't wanna listen to me trying to tel him that there is someone inside standing in the que with my things. then i call my sister and told her to get me someone from inside so that i can tel them that i desparetely need the money. the Indian lady came and told me that she won't let me in because it closed and there is nothing they can do, i then asked for the branch manager she said there was no need for me to talk to him because he's very busy and he won't let me in as well. i insisted then he came to me and treated me like dirty! he said" WAT U WANT" in front of the crowd of people i tried to explain to him the situation and he said he won't let them open so i asked fo the power of attoney form that i can sign and let my sister take the money for me and he refused! said he won't do that as well.

Company: Standard Bank
Country: South Africa
City: Stanger

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