Outsurance
Vehicle damage due to panel beaters' negligence

My vehicle was channeled to one of Outsurance's service providers and was damaged due to incorrect charging of the battery! The fuel pump and distribution box were damaged as a result! Vehicle picked up from panel beaters on a Friday afternoon and broke down the same day!!! I've submitted the quite fir repairs, but have not had any feedback from the relevant department. What's even more distressing is that a non BMW approved supplier was utilized to repair a BMW. Totally unimpressed and must say I'm nit seeing the 'bending over backwards' to resolve my issue!!! I think this is completely unacceptable!!! The least that could be done is to provide feedback on the matter!

Company: Outsurance
Country: South Africa
City: Assessors department

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