Absa
Wont Close Settled Account

I went into a branch to tell them a settlement date 10/2/2014, and ask for a settlement amount. I received this and it was explained to me i need to pay the exact amount before that date, on 05/2/2014 the amount reflects being credited but the account isnt closed.

I am fed up as I am settling the account due to bad service and now again they wont close my account. When I call the call centre they refer me to the branch as usual, I am not gonna spend the rest of my life in a branch please close my account.

Company: Absa
Country: South Africa
City: Head Office

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