Nedbank
Extra cost on account

Nedbank approved me for a home loan and registered the loan. When we applied for the extra money to do the renovations they informed us that they can't give us the money because of our financial position. Nothing in our financial position changed since we applied for the loan, so we couldn't understand how this was possible. We didn't need the money 6 months from registration we needed it for improvements. We managed to do the work without their money but want the difference in cost back seeing that they didn't want to pay the difference although they approved us for the money. Further more I battle now for more than a month to get Nedbank to credit my cheque account for monies they deducted for transactions and to date they don't even answer me in this regard. They still deduct money from my account if I do transactions via my phone. I have E-mails supporting my complaint. This problem started already last year.

Company: Nedbank
Country: South Africa
City: Gezina

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