First National Bank
Revolving credit

I borrowed R40000.00 from FNB, for a shoulder operation on the revolving credit plan. I paid you every month and when I received the cheque from my medical aid I paid the money directly into this loan. I went to the bank and ask the lady to tell me what the amount was still outstanding on the loan and she said there was a total of R240.00 outstanding which I paid immediately, that was at the end of September. Now when I look at my bank statement they are charging me R122.00 in October, R120.00 in November, R 8.22 in December and R121.41 in January. When I asked the lady at the bank what this was for she said it's insurance on the money that I have borrowed. They are also charging me a R40.00 service fee on these amounts that they are deducting every month. How can I pay insurance on a loan that I have already SETTLED. I don't understand how this is possible. Can you please help me in this matter as I am a pensioner and every cent counts.

Company: First National Bank
Country: South Africa
City: Springs

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