Santam
Taking my Money!!!

Hi There

I was insured with Santam but changed to another insurer because my excess to replace my chipped windscreen was R2 500. Yes R2 500 I have to pay in to get a new windscreen.

So I notified them on the 24/01/2013 to cancel my policy and cancel my debit order (which only goes off on the first of every month so they still had 7days to cancel it). I did not get any confirmation that they cancelled my policy. No, I had to phone again and again to confirm it was cancelled.

And then still they take my money!! After I specifically said not to!!

They don't even bother to say sorry we will correct this, no they just take it and pretend nothing happened. Hopefully I wont even miss it...

So please think twice before insuring with them!

Company: Santam
Country: South Africa
City: Gauteng

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